Privacy Policy

This Privacy Policy is applicable to By continuing to use our services on or after May 4, 2021, you are agreeing to the updated Privacy Policy below. Effective from May 4, 2021.

1. Introduction
Thank you for using our Services! Your trust is important to us and we are committed to protecting the privacy and security of your personal information. This information is used to provide you with a great shopping experience. Our privacy and data teams are committed to protecting the personal information we collect and helping to ensure that personal information is handled properly. This Privacy Policy explains how, collects, uses, and shares your personal information. This Privacy Policy applies to the websites, services, and mobile and software applications we own or control (the “Services”), including emails and designated portions of third-party websites and applications that link to or reference this Privacy Policy. By using any of the Services, you are agreeing to the terms of this Privacy Policy and the Terms of Use into which it is incorporated. If you do not agree to this Privacy Policy, you should not use any of the Services or provide to us any of your personal information. If you have questions regarding this Privacy Policy, please contact us via email at Our Services may include links to third-party websites, applications and services, and embedded third-party tools and widgets. Any third-party collection and use of your information are governed by the privacy policies of the respective third parties. We encourage you to learn about the privacy practices of those third parties.

2. Updates
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, including changes to how we share personal information, we will notify you by email or by providing notice on or through the Services prior to the change becoming effective.

3. What Information Do We Collect And Use?
Information You Provide If you create any type of account, or participate in certain activities on the Services (such as surveys, sweepstakes, contests, or other promotions), we may ask you to provide us with personal information that can be used to specifically identify, locate, or contact you, such as your full name, email address, postal mailing address, or telephone number. You may also have the option of providing us with other information about yourself or your household that may be associated with information that identifies you, such as, but not limited to, retailer loyalty ID number, age or date of birth, gender, interests, product purchase information or receipts, zip code, and product or content preferences (including saved offers and content favorites). It will always be your decision whether to directly provide to us your personal information. Log Files and Local Storage (HTML5/Flash Cookies). As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date and time stamp, clickstream data, and other data. We use this information to manage and operate our products and services, to offer you more personalized content and advertising. Mobile Analytics. We use mobile analytics software to allow us to better understand the usage and performance of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, usage, performance data, and where the application was downloaded from. We may link the information collected by the analytics software to either an account identifier or a device advertising identifier.


The Services are intended for users sixteen (16) years of age or older and is designed for use by adults. By using the Services, you acknowledge that you are at least sixteen (16) years old. Note that the Services are not directed at or intended for use by children under thirteen (13) and that Top E-bikes does not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of thirteen (13), we will delete that information as required by the U.S. Children’s Privacy Protection Act (“COPPA”).


California law permits customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties and affiliates for their direct marketing purposes. Alternatively, the law provides that a company may comply, as does, by disclosing in its privacy policy that it provides consumers choice (to opt-out) regarding sharing Personal Information with third parties and affiliates for those third parties’ and affiliates’ own direct marketing purposes, and information on how to exercise that choice. As stated above in this Privacy Policy, TopE-bikes provides you choice prior to sharing your Personal Information with third parties or affiliates for their own direct marketing purposes. If you do not opt-in at the time offers that choice, does not share your Personal Information with that identified third party or affiliate for its own direct marketing purposes.

If you are a California resident and you have questions about our practices with respect to sharing information with third parties and affiliates for their own direct marketing purposes and your ability to exercise choice, please send your request in writing by email to


If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at